SOFIA BY ODE
SOFIA EMP PPT Xeremie Excellent Liner Post Perm Treatment (options available)
SOFIA EMP PPT Xeremie Excellent Liner Post Perm Treatment (options available)
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Filled with Cysteine rich protein concentration that fights free radicals, its low molecular weight can penetrate deep beneath the cuticles and quickly restore each strand with integrity. Penetrating the hair shaft, smooth and coats the hair cuticles, helping it retain much needed moisture and resist future damage. Containing OC17, Siato-protein, Ostropontin, Ovalbumin and Lysozme. With long term use, its antioxidant functions will give hair a smooth supple effect.
Usage: Can be applied before, during or after any perm process.
Before any perm/straightening treatment: Apply evenly on hair, with a fine-toothed comb. Comb until product gets foamy. You may then apply any perm/straightening product. Will provide a promising healthier hair.
During any perm/straightening treatment: After Softening is complete, take the appropriate amount of treatment then applied to the part of the hair that will be processed, with a fine-tooth comb, comb to foamy again. Gently bolt hair with a towel, and then use heat/iron directly for product to penetrate effectively. Hair will be shiny, filled with elasticity and texture.
After the perm/straightening treatment: Take appropriate amount of treatment apply evenly onto hair, steam hair for 15 to 20 minutes. Then rinse with water. Provide perm/straightened hair with shine, elasticity and a healthy hair structure. Reapply and repeat the steaming process every 7 to 10 days. For best results, repeat this process 4 times as a healthy treatment for hair.
Repair hair from bleach process: Mix treatment with bleach and peroxide or may mix with hair color dye to prevent hair from damage during process. Helps bleach or color process hair stay healthy, soft, and glossy.
Shipping
Shipping
We operate Monday thru Friday, 10am - 5pm. We do not operate on weekends or holidays.
PROCESSING TIMES
Please allow 2 to 3 business days for handling
The tracking number provided does not mean that the package has been shipped. You can leave us a message when placing an order so that we can expedite the ship out process.
SHIPPING SCHEDULE
Monday - Friday 10:00 am – 11:30 am EST. All orders placed after 11:00 am EST will not ship until the following business day.
ESTIMATED DELIVERY TIMES
We ships via ground using USPS or UPS. Estimated transportation times are below (NOTE: Estimate arrival times are not guaranteed).
Our warehouse is located in Queens, New York
West Coast: 5-7 business days
Midwest: 3-5 business days
East Coast: 2-3 business days
There are no guarantees on your order estimate arrival time. During the holiday seasons, all shipping carriers may be backed up, so your shipping time may take longer then expected. Please kindly understand this is out of our control, we try our best to ship out each parcel on the same day or next business day.
Additional Information (USPS- Post Office): Please only count by business days when your package has shipped (Monday thru Friday), the post office does not work on holidays or weekends.
Suggestion: If you need your order rushed or you are ordering for a present please order ahead of time to guarantee the arrival of your package in time. You may also include a memo to us on the comment section on the ordering page.
We are closed and there is no shipping for the following holidays: New Year’s Eve, New Year's Day, Thanksgiving Day, the day after Thanksgiving, Fourth of July, Christmas Eve (added), Christmas Day, Labor Day and Memorial Day.
SHIPPING POLICY: 100% of orders are shipped within 2 business days. Orders placed over the weekend are dispatched on the next business day.
Return policy
Return policy
HOW DO I RETURN?
- Please reach out Sales@odeprofessional.com for assistance with an return. Return items in the original packing and pack items carefully.
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Please include the order invoice number on the outside of your package so we may properly credit your account.
- If you would like us to send you a prepaid Return label please reach out to us at the above email address. If you choose to use the provided label, $6.99 will be removed from the return amount. You may choose to use a different method of shipping to avoid this fee. If you choose an alternative shipping method, we recommend to have a tracking number to ensure the item reaches us
- You will get a confirmation email with the shipping guidelines once the return request is approved.
WHAT ITEMS ARE RETURNABLE?
If you are not satisfy with your item, you can return your items within 15 days of receipt of your shipment.
- They must be in original condition, unopened.
- Refunds are not available on used items.
ARE THERE ANY CHARGES FOR RETURN?
- Original shipping charges are non-refundable
- If you choose to use the provided label, $6.99 will be removed from the return amount. You may choose to use a different method of shipping to avoid this fee. If you choose an alternative shipping method, we recommend to have a tracking number to ensure the item reaches us.
HOW SOON WILL I GET MY REFUND?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
