Shipping Rates
We operate Monday thru Friday, 10am - 5pm.
We do not operate on weekends or holidays.
PROCESSING TIMES
Please allow 2 to 3 business days for handling
The tracking number provided does not mean that the package has been shipped. You can leave us a message when placing an order so that we can expedite the ship out process.
SHIPPING POLICY
United States
- Flat-rate shipping: $3.00 for orders under $18.00
- Free shipping on all orders of $18.00 or more
Canada
- Shipping charges are not included and will be calculated at checkout.
- Any applicable duties, taxes, or customs fees are the responsibility of the customer.
ESTIMATED DELIVERY TIMES
We ships via ground using USPS or UPS. Estimated transportation times are below (NOTE: Estimate arrival times are not guaranteed).
Our warehouse is located in Queens, New York
West Coast: 5-9 business days
Midwest: 3-5 business days
East Coast: 2-3 business days
There are no guarantees on your order estimate arrival time. During the holiday seasons, all shipping carriers may be backed up, so your shipping time may take longer then expected. Please kindly understand this is out of our control, we try our best to ship out each parcel on the same day or next business day.
Additional Information (USPS- Post Office): Please only count by business days when your package has shipped (Monday thru Friday), the post office does not work on holidays or weekends.
Suggestion: If you need your order rushed or you are ordering for a present please order ahead of time to guarantee the arrival of your package in time. You may also include a memo to us on the comment section on the ordering page.
We are closed and there is no shipping for the following holidays: New Year’s Eve, New Year's Day, Thanksgiving Day, the day after Thanksgiving, Fourth of July, Christmas Eve (added), Christmas Day, Labor Day and Memorial Day.
Let customers speak for us
from 175 reviewsOde is wonderful to do business with. The gel is excellent for thick hair.
Great product. works well, smells good and this seller ships quickly and is very reliable. a pleasure to do business with.
Good and sent the correct items
I discovered this by accident and was shocked by how well it cleans. I have old brushes that were stained even though I had cleaned and sanitized them. This made them look brand new! I clean my brushes weekly and between clients, so I clean brushes a lot. This uses very little product and cleans fast and thoroughly. I’ll never use anything else again!
Not much to say here, I just really like the product, 10/10 will buy again
Love the product. Been using it for 3 years now. Makes my curls look great. smells good and moisturize all at the same time.
Shiseido Macherie Shampoo OR Conditioner Moisture / Air Feel 450ml Each
I love this product and Ode Professionals had a better price than other places and the shipment came very quickly! I will definitely order from them again.
This product has made my hair so much healthier and soft
Yes! It’s the same color that I have been using since, 1995! So Yes, I’m very aware of the Wella brand. The main reason I bought 3 tubes of it, is because Wella is no longer making anymore of the “Cream” colors! They are now only making die in liquid form in little bottles. They have even sent conversion charts to every vendor that sells Wella. So customers who previously only used the cream dies, can look up the new liquid codes for their preferred colors!!!!
PS I will be ordering more from you later this month too!
The hair is very smooth, I hope the capacity of the shampoo can be larger, protect
It's really working without additional effort. I left it for 6 hours instead of several minutes and it works great
Good product. Match description. Easy to use. Works as intended.
I’m very happy with my produce: Japanese champions and conditioner made by shiseido. Also very happy with the service I received. Definitely will use ODE again. Thank you!